The VA recently completed a media campaign for its call center Coaching Into Care, a telephone service which provides assistance to family members and friends trying to encourage their Veteran to seek health care for possible readjustment and mental health issues. The Coaching Into Care service offers free coaching to callers, with no limit to the number of calls they can make. The goal of these sessions is to connect a Veteran with VA care in his or her community with the help and encouragement of family members or friends. Callers will be coached on solving specific logistical problems and ways to encourage the Veteran to seek care while respecting his or her right to make personal decisions.
VA Supports Family and Friends Seeking to Encourage Vets to Get Mental Health Services
July 21, 2012 by Leave a Comment